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Software profile / UpKeep

UpKeep: know the plan behind the promise.

A candidate for teams starting with work orders and expanding into preventive maintenance, inventory and more advanced asset operations.

Who should evaluate it?

Work orders to asset operations. Evaluate the product against a representative maintenance workflow and the people who will use it. A profile is not a recommendation for every team.

Entry work-order pricing does not establish PM, offline or API access. Implementation is priced separately.

Plan-level overview

Essential
Unlimited work orders; positioned for small or single-site teams.
Premium
PM scheduling, parts costing, labor tracking and 30-day analytics history.
Professional
Quoted; mobile offline, external request portal and fuller analytics history.
Enterprise
Quoted; API/custom integrations, multi-site modules and advanced controls.

Essential displays $24 per user/month; Premium displays $55. Confirm currency, billing commitment, role mix and implementation charges.

Ask for a quote covering the intended roles, locations, add-ons and onboarding. Published subscription prices do not establish the complete first-year cost.

Offline, integrations and export

Offline
Professional; documented cache and draft limits
API
Enterprise API/custom integrations
Multiple sites
Enterprise modules; clarify scope
Data portability
Help documentation describes CSV/PDF work-order export, batches up to 500 work orders, and seven-day download links.

Confirm exact permissions, device behavior and data scope. An integration interface or CSV export is not proof that your required integration or migration is complete.

A useful pilot

Have the vendor demonstrate the same workflow on the proposed plan, including offline limits and the requested implementation/data migration scope.

Include a requester, technician and supervisor. Record the plan and enabled add-ons, then compare the outcome with your written acceptance criteria. Ask how failed updates, duplicate records and interrupted work are handled.

Use the shared pilot checklist →

Questions for the vendor

  • Which requirements in our brief need a higher plan or paid add-on?
  • What setup, migration and training work is included?
  • What support is available for our operating hours?
  • What data and attachments can we retrieve if we leave?
  • What billing commitment, renewal and cancellation terms apply?

A practical next step

Start with the work your team needs to do.

Compare documented capabilities, identify the questions still open, and send your requirements to Flor for follow-up.

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