Who should evaluate it?
Recurring work & technician workflows. Evaluate the product against a representative maintenance workflow and the people who will use it. A profile is not a recommendation for every team.
Plan-level overview
- Basic
- Free; two active repeating work orders and limited attached procedures.
- Essential
- Unlimited repeating work orders; three work orders with attached procedures.
- Premium
- Meter-based maintenance, parts inventory, purchasing and REST API.
- Enterprise
- Quoted; multi-site tools, advanced controls and business-system integrations.
Essential: $20 per user/month with annual billing; $25 monthly. Premium: $65 annually billed per user/month; $75 monthly. Confirm currency and your quote.
Ask for a quote covering the intended roles, locations, add-ons and onboarding. Published subscription prices do not establish the complete first-year cost.
Offline, integrations and export
- Offline
- Documented mobile offline; confirm entitlement and cached workflow
- API
- Premium REST API; integration work is separate
- Multiple sites
- Enterprise
- Data portability
- Work orders: PDF on Basic/Essential; PDF and CSV on Premium/Enterprise. Asset CSV exports are documented across plans.
Confirm exact permissions, device behavior and data scope. An integration interface or CSV export is not proof that your required integration or migration is complete.
A useful pilot
Run a recurring job with its checklist, consume a part, review the history, and export the result. Prepare work online before testing disconnected devices.
Include a requester, technician and supervisor. Record the plan and enabled add-ons, then compare the outcome with your written acceptance criteria. Ask how failed updates, duplicate records and interrupted work are handled.
Use the shared pilot checklist →Questions for the vendor
- Which requirements in our brief need a higher plan or paid add-on?
- What setup, migration and training work is included?
- What support is available for our operating hours?
- What data and attachments can we retrieve if we leave?
- What billing commitment, renewal and cancellation terms apply?