Who should evaluate it?
Assets, PMs & multi-site operations. Evaluate the product against a representative maintenance workflow and the people who will use it. A profile is not a recommendation for every team.
Plan-level overview
- Free
- Limited users, 25 active PMs, work orders, assets and inventory.
- Basic
- Unlimited PMs, reports and resource-based scheduling.
- Professional
- Multi-site management, purchasing, nested PMs and custom analytics.
- Enterprise
- Quoted; API/custom ERP integrations shown as added-cost features.
Basic displays $45 per user/month; Professional displays $75. Confirm currency, billing terms and added-cost integrations in the quote.
Ask for a quote covering the intended roles, locations, add-ons and onboarding. Published subscription prices do not establish the complete first-year cost.
Offline, integrations and export
- Offline
- Available; plan and exact workflow need confirmation
- API
- Enterprise, additional cost
- Multiple sites
- Professional
- Data portability
- Analytics exports are distinct from a full database export, which is listed under Enterprise. Ask for a representative exit-data sample.
Confirm exact permissions, device behavior and data scope. An integration interface or CSV export is not proof that your required integration or migration is complete.
A useful pilot
Pilot one equipment hierarchy with planned jobs and parts. For multiple facilities, test site permissions and cross-site reporting with the intended roles.
Include a requester, technician and supervisor. Record the plan and enabled add-ons, then compare the outcome with your written acceptance criteria. Ask how failed updates, duplicate records and interrupted work are handled.
Use the shared pilot checklist →Questions for the vendor
- Which requirements in our brief need a higher plan or paid add-on?
- What setup, migration and training work is included?
- What support is available for our operating hours?
- What data and attachments can we retrieve if we leave?
- What billing commitment, renewal and cancellation terms apply?